Rants of a Rebecca

Deposit this!

Hi Lawn Mowers, and other non cutting devices, In a very Andyistic way, I've had my troubles with the Bendigo Bank. It was a long running battle, one that saw them pay me compensation, but one that kept going. Finally last month, I closed my accoutns with the idiots. This would have been done sooner, except I had to get all my internet banking stuff sorted out first. So the day finally came, that I went into the local brnach to close my accounts, and what a drama it was. Firstly, they tried to tell me my account was in the RED, and couldn't be closed. Then they tried to tell me, there is a two weeks notice period before the account can be closed. Then they tried to say the computer system was down, so they couldn't close it yet. Then they tried to get me to come back at a later stage, because they were too busy, given it was the lunc break rush. My reply to all of this was to stand my ground and insist the account was closed there and then, and that I am not leaving the window until the accounts are closed. The woman serving me was getting very fustrated at all off this, I don't care. Anytime she muttered something under her breath, I just pointed to the idiot next to her and said "If you have a problem, take it up with that fool, he is the one who started all these problems." That just fustrated her more. Finally after 46 mintues, my two accounts were closed. Yes that is right, 23 minutes to close each account. Oooh it felt good to have done that. End of story. Blog Out HooRoo.... WAIT!!!!!! Not the end of the story, with banks, it can never be that simple. About a week later, I get an email form their online banking section, saying my account has insufficent funds for automatic debt. I ignored it. The next day the same email came through, then the next day the same thing happened. So instead of getting angry, I wrote a nice little short email to the bank, informing them of their error. It went like this:

Dear Bendigo Bank, You are a bunch of idiotic fools, who have no idea of what you are doing. Stop wasting my time by sending me emails. Get your act together and PISS OFF! Regards Rebecca Edwards

I got an autoreply, thanking me for my email, how nice of them. The next day the actually wrote back:

Hello Rebecca,

Thankyou for your email. You should receive no further emails from Bendigo Bank Ltd. I apologise for any inconvenience or confusion this email may have caused. If you have any further queries please call us on 1300 366 666 or send a return email. We are available from 8am - 8pm weekdays, 9am - 4pm Saturday and 10am - 4pm Sunday AEST. Thankyou Rachael Online Service Consultant Bendigo OnCall Ph: 1300 366 666 Facsimile: 03 5433 9616 Email: OnCall@bendigobank.com.au Web Site: www.bendigobank.com.au

Now, hopefully the will stop harrassing me, and I can get on with my life. Incase you are wondering why I left Rachael's details on this blog entry, it is for anyone else who is having issues with Bendigo Bank, now you know who to blame. Blog Out HooRoo Bec

posted by Rebecca @ 7/20/2005 11:49:00 am